Code of Conduct

Being a professional registered debt collector, I will adhere to the Code of Conduct as specified by the Council for Debt Collectors Act.

Below is an extract from the justified rules as stipulated by the Council:

"All the transactions and actions of a debt collector in the process of administering and collecting debts shall at all times be just, fair and honest. In the course of administering or collecting a debt, a debt collector shall not deliberately lie about, or misrepresent any fact, truth, instruction or mandate in any way, with the intention of benefiting such a debt collector or his or her employer or principal at the cost or expense of a debtor, a creditor, or any member of the public.

A debt collector shall at all times respect the confidentiality and privacy of any information supplied by a debtor and shall be factual, truthful and tactful in using such information"

How Our Debt Collection Service Works

COUNCIL FOR DEBT COLLECTORS
NO. R. 663 16 MAY 2003
DEBT COLLECTORS ACT, 1998 (ACT NO. 114 OF 1998)
CODE OF CONDUCT