ProCollect Debt Collectors
 ProCollect are debt collectors with 26 years debt collecting experience,
including 12 years Legal experience, working on legal
files.
We are dealing with bank contracts, where motor
vehicles have been repossessed, as well as personal loans, arranging new monthly
payments, or quoting the client a fair settlement, within the jurisdiction of
the bank, corporate accounts, and
private business/company accounts.
Our Debt Collectors Services Include:
- Listing of Default Payers on The Credit Bureau.
- Collection of outstanding Home Loans
- Faxing of documentation to
clients:
- statements
- reconciliation
- Diarizing of clients files
for follow up on payment dates
- Allocation of payments to clients
accounts
- Credit notes allocated to the
clients accounts
- Including debit notes allocated
to the clients accounts.
- Typing of all letters to clients
and forwarding to clients.
- Issuing of letters to clients,
once the accounts are paid in full
- As well as dealing with the
Credit Bureau, to make sure that the clients name
has been cleared on the Credit Bureau, once the account
is paid up.
How the debt collection process works
Once a new client contacts me, and he is interested in my Collection Services, I will inform him of my Terms and Conditions, should he/she require the necessary document pertaining to the above, I will then either e-mail or fax the document to them.
Only once I have received the signed Terms and Conditions of my Collection services, the client has a choice to make an appointment to come and see Mrs Prinsloo, most
clients prefer to either e-mail, or fax the Terms and Conditions to Mrs Prinsloo so that
the Collection procedure can start as soon as possible.
Mrs Prinsloo will instruct the client to forward all outstanding documentation to her
either by e-mail or fax, the documentation would be all invoices, statements, signed
Contracts (very important), surety documentation, residential address, initials and
Surname, ID number, and all the necessary contact details.
Once Mrs Prinsloo has received all the required information, a follow up call is made
to the client introduces herself, and, stating that his/her account has been handed over for collection, whereby Mrs Prinsloo will explain to the client that should a suitable payment arrangement not be made urgently, the client would be listed at The Credit Bureau, and
interest will be added to the outstanding balance owed. Listing a client at The Credit Bureau can have devastating disadvantages for the client, even with regards to The New Credit Act, once Mrs Prinsloo will instruct the client via letter that they have
a time period of seven days to make a suitable payment on the outstanding account,
should the payment not be made by the due date, Mrs Prinsloo will instruct The Credit
Bureau in writing to list the mentioned client. Once the client has been listed, their names will under no circumstances be cleared even if the full amount of the debt has been paid,
only an amendment will be made to the listing, stating that the account has been paid in full,
and their names will remain listed for a period of 2 years, before it is removed.
Example: Should a client be listed on 27/01/2010, their names will only be cleared
by 27/01/2012. When a client is listed at The Credit Bureau, should they apply for
Personal Loans, financing of motor vehicle, second bonds and many other loans,
Banks and many other organizations will under no circumstances approve their
Loans, due to the fact thay they are listed at The Credit Bureau, and the listing
Makes the Credit Provider wary that the listed client is a bad payer, and does not
have a good Credit track record.
Once the debtor has paid his/her account in FULL, they will be issued with a letter
from Mrs Prinsloo stating that their account has been paid in FULL and that Mrs
Prinsloo will immediately instruct The Credit Bureau to make an amendment on
their listing, stating that the account is paid in FULL.
Please Note: Should Mrs Prinsloo not be able to locate a client
and her trace record is 95% on finding the client, then she uses a Professional Tracer, who
is very effecient.
To view our client references, click
here
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